We cannot guarantee that every item from the store would actually be shipped right away as inventory can change significantly from day to day. However, for any item which you place an order and is found to be sold out at the time of processing, we will inform you by email & refund the payment of your order.
There are 2(two) payment methods available in our website:International Customer:Paypal ( Credit card plus 5% Paypal fee charges )SWIFT ( Bank transfer, Please check your local bank for the fee and currency rate)Malaysia Customer:Giro and/or Instant Transfer and/or Bank In (Account details provided while you checked out the product) Please do provide us the payment advice or bank in slips for verification purposes.
EMS flight usually take 2 weeks and Sea ship take 1 ~ 3 months. However, please note that this is just estimation duration refers only to the time it takes the carrier from pickup to delivery. Delivery time may vary depending on customs clearance, delays in the destination country, missed or cancelled dispatches.
Insurance coverage is available for the parcel, however, the default shipping cost do not include insurance premium. Hence, if you opt for the insurance coverage, please do inform us and we will let you have the quotation on the insurance premium. Please be noted that the insurance coverage offered by the shipping company is to cover any package lost in transit. Product damaged and/or broken via transit is not cover under the insurance policy.
GameHarbors are not responsible for custom charges and cannot provide estimates as to what these charges may be. You may wish to contact your local customs office for further enquiry. However we can declare lower value based on request.